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30日間返品ポリシー

お気に召しませんでしたか?ご安心ください!30日以内であれば返品可能です。

30日間返品OK

未使用の実物商品は、お届けから30日以内であれば全額返金いたします。返品はアカウントから、またはメッセージでお申し付けください。

返品できないもの

  • ファイルまたはアクセス情報を送信済みのデジタル商品
  • パーソナライズ商品(名入れ)
  • 開始時刻の24時間前を過ぎた予約済みセッション(日程変更は可能です)

返金について

返金は、商品の受け取り確認後5営業日以内に、元のお支払い方法へお戻しします。

What Can Be Returned

  • ✓ Unused items in original packaging
  • ✓ Items with all tags attached
  • ✓ Defective or damaged products
  • ✓ Wrong item received
  • ✓ Items returned within 30 days

What Cannot Be Returned

  • ✗ Used or worn items
  • ✗ Items without original packaging
  • ✗ Personalized or custom products
  • ✗ Clearance or sale items (unless defective)
  • ✗ Items returned after 30 days

These rules do not limit your statutory rights: as a consumer you can cancel within 30 days of delivery under your legal right of withdrawal (see our Terms), and faulty goods are covered by your legal guarantee.

Refund Information

Refund Method: Refunds will be issued to the original payment method used for the purchase.

Processing Time: Once we receive your returned item and verify its condition, refunds are typically processed within 5-7 business days. Depending on your bank or payment provider, it may take an additional 3-5 business days for the funds to appear in your account.

Shipping Costs: Original shipping costs are non-refundable unless the return is due to our error (wrong item, defective product, etc.). Return shipping costs are the customer's responsibility unless otherwise specified. If you cancel within your statutory 14-day withdrawal period, we also refund the original standard delivery cost. Consumers in Türkiye who return goods with the carrier we designate do not pay return shipping.

Exchanges: We currently process returns as refunds. If you need a different size or color, please place a new order once your refund is processed.

返品を開始しますか?

返品手続きを開始するには、今すぐお問い合わせください。チームがお手伝いします!

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