14일 반품 정책
마음이 바뀌셨나요? 문제없습니다! 14일 이내에 반품하실 수 있습니다.
배송 완료 후 30일 이내에 사용하지 않은 실물 상품은 전액 환불받으실 수 있어요. 계정에서 반품을 신청하거나 메시지로 알려 주세요.
상품을 받은 후 영업일 기준 5일 이내에 원래 결제 수단으로 환불해 드려요.
These rules do not limit your statutory rights: as a consumer you can cancel within 14 days of delivery under your legal right of withdrawal (see our Terms), and faulty goods are covered by your legal guarantee.
Refund Method: Refunds will be issued to the original payment method used for the purchase.
Processing Time: Once we receive your returned item and verify its condition, refunds are typically processed within 5-7 business days. Depending on your bank or payment provider, it may take an additional 3-5 business days for the funds to appear in your account.
Shipping Costs: Original shipping costs are non-refundable unless the return is due to our error (wrong item, defective product, etc.). Return shipping costs are the customer's responsibility unless otherwise specified. If you cancel within your statutory 14-day withdrawal period, we also refund the original standard delivery cost. Consumers in Türkiye who return goods with the carrier we designate do not pay return shipping.
Exchanges: We currently process returns as refunds. If you need a different size or color, please place a new order once your refund is processed.
반품을 시작하려면 지금 연락해 주세요. 저희 팀이 도와드리겠습니다!
