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Terms and Conditions & Privacy Policy

Last updated: 10/17/2026

Legal info

Business Name: OIC Review Store

Email: tester@homehome.app

ℹ️ This store is powered by OrderInChat, an AI-powered chat commerce platform that provides the technology behind this store — including the storefront, the WhatsApp AI shopping assistant, checkout, hosting, and account features. To operate these features, your account, order, and messaging data is shared with and processed by OrderInChat as our technology and service provider. Details: OrderInChat Privacy Policy.

1. Who we are

This online store is operated by OIC Review Store ("we", "us"), the seller of all products and services offered here. Our contact details are at the end of these terms. When you buy from this store, your contract is with OIC Review Store only.

The store runs on OrderInChat, a software platform that provides the storefront, checkout, messaging, AI assistant and hosting. OrderInChat is our technology provider and processes data on our behalf; it is not the seller and is not a party to your purchase.

2. Orders and contract

Product pages, chat messages and catalogs are invitations to order. When you place an order you make an offer to buy; the contract is formed when we confirm the order (for example by email or WhatsApp) or dispatch the goods. We may decline an order, for example if an item is out of stock or a price was clearly shown in error; if you have already paid, we will refund you in full.

3. Prices, taxes and payment

The price that applies is the one shown when you place your order, in the currency shown. Where the law requires, prices include taxes such as VAT; any delivery charges are shown before you pay. Payments are processed by the payment providers shown at checkout (for example Stripe, PayPal, iyzico or bank transfer) under their own terms. We receive the payment and issue invoices; OrderInChat does not hold your money.

4. Delivery

We aim to deliver within the time shown at checkout or in your order confirmation. If we cannot deliver within the agreed time (or within 30 days if no time was agreed), we will tell you and you may cancel and receive a full refund. Risk in the goods passes to you when they are delivered to you or to a person you nominate.

5. Your right to cancel (withdrawal)

If you are a consumer, you have the right to cancel a distance purchase within 14 days without giving a reason, as provided by the law of your country (for example in the EU, the United Kingdom and Türkiye). The period starts on the day you receive the goods (for services, on the day the contract is concluded). To cancel, send us a clear statement by email, WhatsApp or the contact details below before the period ends.

We will refund all payments received from you, including standard delivery costs, within 14 days of receiving your cancellation; we may wait until we receive the goods back or proof that you sent them. You must return the goods within 14 days and, unless we tell you otherwise, you pay the direct cost of returning them. You are only responsible for any loss in value caused by handling the goods beyond what is necessary to check them.

Return shipping: in the EU, the United Kingdom and most other countries you pay the direct cost of returning the goods, as stated above. If you are a consumer in Türkiye and you return the goods with the carrier we designate, we pay the return shipping cost. If the goods are faulty or we sent the wrong item, we always pay the return cost.

The right to cancel does not apply, where the law allows, to goods made to your specifications or clearly personalised, goods that spoil quickly, sealed goods unsealed after delivery that are unsuitable for return for health or hygiene reasons, digital content you started downloading or streaming with your consent, and services fully performed with your prior consent. If you ask us to start a service during the cancellation period, you may have to pay for the part already provided.

In addition, our return policy gives you 14 days to return eligible items (see our Return Policy). Where the law gives you a longer or better right, that right applies.

6. Faulty goods and legal guarantee

We must supply goods and services that match their description and are of satisfactory quality. If something is faulty, contact us: you have the statutory rights of your country, such as repair, replacement, price reduction or refund (in the EU and Türkiye a legal guarantee of at least two years applies to goods). These terms do not limit those rights.

7. Bookings and appointments

For bookings, the date, time, price and any cancellation or rescheduling rules are shown when you book and in your confirmation. Please contact us as early as possible if you need to change or cancel.

8. AI assistant

Our chat on WhatsApp, Instagram, Messenger and this website may be answered by an AI assistant acting for OIC Review Store. It can answer questions and, where we enable it, help you place orders or make bookings. AI replies can contain mistakes: the price, product details and terms that bind us are those on the product page and in your order confirmation. You can ask to speak to a person at any time.

9. Privacy

Controller: OIC Review Store decides how your personal data is used for this store and is the data controller. OrderInChat and its sub-processors process the data on our behalf as described in the OrderInChat Privacy Policy.

What we collect: name and contact details (email, phone, WhatsApp number), delivery and billing addresses, orders, bookings and payment status (not full card numbers), messages and voice notes you send us, account and sign-in data, and technical data such as device, browser and IP address.

Why and on what basis: to take and deliver your orders and bookings and provide support (contract); to keep invoices and tax records (legal obligation); to protect the store against fraud and keep it secure and working (legitimate interests); and to send marketing or use optional cookies only if you agree (consent).

Who receives it: OrderInChat and its sub-processors (hosting, messaging, AI and email providers), payment providers, delivery companies and, where required, authorities. We do not sell your personal information. Some providers are outside your country; where required, transfers are protected by legal safeguards such as standard contractual clauses.

How long we keep it: order and invoice records for as long as tax and accounting law requires; chat history for up to 30 days if you did not order and up to 365 days if you did; account data until you delete your account; other data only as long as needed for the purposes above.

Your rights: depending on where you live, you can ask to access, correct, delete, restrict or port your data, object to processing, and withdraw consent at any time. You can download your data and delete your account from your account settings, or contact us. You may also complain to your data protection authority (for example the ICO in the UK, your national authority in the EU, or the KVKK in Türkiye). Residents of US states with privacy laws have similar rights to know, access, correct and delete their personal information.

10. Marketing messages

We send order, booking and support messages because you need them for your purchase. We send promotional messages by WhatsApp, email or SMS only if you have separately agreed. You can stop them at any time by replying STOP, using the unsubscribe link, changing your notification settings, or contacting us.

11. Cookies

We use cookies that are necessary for the cart, checkout, sign-in, language and security. Analytics and advertising cookies (for example Google Analytics, Meta Pixel or TikTok Pixel, if we use them) are only activated if you accept them in the cookie banner. You can change your choice at any time with "Cookie preferences" at the bottom of the page.

12. Your account and sign-in

Depending on what this store offers, you can sign in with email and password, Google, Facebook, Apple (including Hide My Email, which gives us a private relay address), WhatsApp, or a passkey (Face ID / Touch ID). Keep your sign-in details secure and tell us if you suspect misuse.

13. Our liability

Nothing in these terms limits or excludes liability that cannot be limited or excluded by law, including for death or personal injury caused by negligence, for fraud, or your statutory consumer rights. Otherwise, we are not liable for losses that were not reasonably foreseeable when the contract was made, or for business losses if you buy for business purposes.

14. Complaints, disputes and applicable law

If you have a complaint, please contact us first so we can try to resolve it. These terms are governed by the law of the country where OIC Review Store is established. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in the courts or consumer bodies available to you there (for example, in Türkiye, consumer arbitration committees and consumer courts).

15. Age

You must be old enough to enter into a contract under the law of your country, or have the consent of a parent or guardian, to place an order.

16. Contact information

  • Business name: OIC Review Store
  • Email: tester@homehome.app

17. Changes to these terms

We may update these terms. The version published when you place an order applies to that order.